Privacy Policy — aj777 Bangladesh

When you register and use an account on aj777, we collect certain categories of personal information in order to verify your identity, process financial transactions, provide customer support, and comply with anti-money laundering (AML) obligations. The categories of data we collect are described below.

1.1 Account Registration Data

When you create an account on aj777, we collect the following information directly from you:

• Full legal name (as it appears on your National Identity Card or passport)
• Date of birth (to verify that you meet the 18+ age requirement)
• Bangladeshi mobile phone number (used as your primary account identifier and for two-factor authentication)
• A secure password of your own choosing (stored in hashed, non-reversible form — we never store plain-text passwords)
• Optional: email address, if provided for account recovery purposes

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process — which is required before processing your first withdrawal and may be triggered at any time by our compliance team — we may collect:

• A copy of your National Identity Card (NID) issued by the Bangladesh Election Commission, or a valid Bangladeshi passport
• A recent utility bill, bank statement, or other document confirming your residential address
• A photograph or screenshot of the payment method (e.g., bKash or Nagad account screen) used to fund your aj777 account, confirming that the account is registered in your own name
• A selfie photograph alongside a government-issued identity document, if required for enhanced verification

1.3 Financial Transaction Data

Every deposit and withdrawal transaction you make on aj777 is logged in our system. This includes the transaction amount in Bangladeshi Taka (BDT, ৳), the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank), the date and time of the transaction, and the transaction reference number provided by your payment provider. This data is retained as required by our AML policy and applicable financial record-keeping obligations.

1.4 Gameplay and Betting Data

aj777 logs all gameplay activity associated with your account. This includes the games played, bet amounts and outcomes, session start and end times, active bonuses and wagering progress, and sport betting selections. This data is used to detect problem gambling patterns, apply responsible gaming tools where appropriate, resolve disputes, and detect fraudulent or collusive behaviour.

1.5 Technical and Device Data

When you access aj777.bet, our servers automatically collect certain technical information, including your IP address, device type and operating system, browser type and version, and session timestamps. This information is used for security monitoring, fraud detection, and improving the technical performance of the platform for players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

1.6 Communications Data

If you contact aj777 via our support channels, we retain records of your communications, including the subject matter, your messages, and any documents you share with the support team. These records are used to manage your support query, detect patterns of abuse, and improve the quality of our customer service.

aj777 does not sell, rent, or trade your personal data to any third party for commercial gain. However, certain categories of data are shared with trusted third-party partners where strictly necessary to deliver our services, comply with legal obligations, or protect the integrity of the Platform. All third parties with whom aj777 shares data are required to handle that data securely and only for the specified purpose.

3.1 Payment Processors

To process your deposits and withdrawals, aj777 shares the minimum necessary transaction information with your chosen payment provider — which may include bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or BRAC Bank. The data shared is limited to what is required to authenticate and complete the transaction. Your aj777 account password and KYC documents are never shared with payment processors.

3.2 Game Providers

aj777's game library is powered by certified third-party game providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. To launch and operate games within your session, a session token and a player account identifier may be shared with the relevant game provider. No personally identifiable information — such as your full name, NID details, or payment method — is transmitted to game providers.

3.3 Identity Verification Services

aj777 may use third-party KYC and identity verification service providers to assist with the review and validation of identity documents submitted by Players. These providers act as data processors on behalf of aj777 and are contractually bound to handle your documents with strict confidentiality and to delete them once the verification process is complete.

3.4 Legal and Regulatory Authorities

aj777 may disclose your personal data to law enforcement agencies, financial intelligence units, or other public authorities where required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent financial crime, fraud, or imminent harm to any person. In such cases, aj777 will disclose only the minimum information required by the relevant legal instrument.

3.5 Business Transfers

In the event that aj777 undergoes a corporate restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and given the opportunity to request deletion of your data if you do not wish it to be transferred to the new entity.

aj777 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures are reviewed and updated regularly in line with industry best practices.

5.1 Encryption in Transit and at Rest

All data transmitted between your browser or mobile device and aj777.bet is encrypted using 256-bit TLS (Transport Layer Security) encryption. This ensures that your login credentials, payment information, and personal details cannot be intercepted by third parties during transmission. Data stored on aj777's servers — including KYC documents and account records — is encrypted at rest using AES-256 encryption.

5.2 Access Controls

Access to your personal data within aj777's internal systems is restricted on a strict need-to-know basis. Only authorised employees and contractors whose job functions require access to specific categories of data are granted access, and all access is logged and audited. Administrative access to production systems requires multi-factor authentication.

5.3 Security Monitoring

aj777 operates continuous security monitoring across its platform infrastructure, including intrusion detection systems, automated anomaly detection, and real-time alerts for unusual access patterns. Our security team investigates all alerts promptly and takes immediate protective action where a genuine threat is identified.

5.4 Data Breach Response

In the unlikely event of a personal data breach that poses a risk to affected Players, aj777 will take immediate steps to contain the breach, assess its scope, and notify affected Players via their registered mobile number or email address without undue delay. We will provide clear guidance on the steps you should take to protect yourself, including resetting your password if account credentials are believed to have been compromised.

As a registered Player on aj777, you hold a set of rights in relation to the personal data that aj777 holds about you. These rights are described below, along with guidance on how to exercise them.

7.1 Right of Access

You have the right to request a copy of the personal data that aj777 holds about you. Upon receipt of a valid access request, aj777 will provide you with a summary of the data held across your account — including registration details, KYC status, transaction history, and communication records — within 30 days. Submit your request to [email protected] with the subject line "Data Access Request" and your registered mobile number for account verification.

7.2 Right to Rectification

If any personal data held by aj777 about you is inaccurate or incomplete, you have the right to request that it be corrected. For example, if your registered name contains a typographical error, or if your address has changed, contact our support team and we will update your records promptly after verifying your identity.

7.3 Right to Erasure

Subject to our legal retention obligations (see Section 6), you have the right to request deletion of your personal data. This right applies in full to data categories that are not subject to mandatory retention periods. Where data must be retained for legal or regulatory reasons, aj777 will inform you clearly of the specific obligation that prevents immediate deletion and will delete the data as soon as that obligation expires.

7.4 Right to Restrict Processing

In certain circumstances — for example, where you contest the accuracy of data held about you while a correction request is being reviewed — you may request that aj777 temporarily restrict the processing of your personal data. During the restriction period, aj777 will continue to store the data but will not actively process it for any purpose other than storage.

7.5 Right to Object to Marketing

You have the right to object to the use of your personal data for direct marketing purposes at any time. To exercise this right, send an email to [email protected] from your registered email address, or contact our 24/7 live support team. Your marketing preferences will be updated within 48 hours of your request being received.

7.6 Right to Data Portability

Where technically feasible, you may request that aj777 provide your account data in a structured, machine-readable format (such as CSV or JSON) so that you can transfer it to another service. This right applies to data that you provided directly to aj777 and that is processed on the basis of your consent or for the performance of a contract with you.